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BOOKING POLICY

Thank you for inquiring about Pink Mansion Beauty as your makeup artist. We currently offer travel services to our clients in the charleston area. To become and remain a client of Pink Mansion Beauty you MUST respect our policy at all times!

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  • A Retainer is required to secure appointments. (Your retainer will go towards your balance.)

  • All appointments must be booked online, or personally with Barbie Melvin.

  • Please be advised Any payments made through our online website are nonrefundable and nontransferable!

  • Please book under your real name and under your account. For ex. “Jane Doe”, and “J. Doe” is unacceptable.

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Early Morning Appointments

• Early morning appointment hours are from 4am to 9am

*Early Appointments can only be booked if the early appointment times are shown (4am-9am).

  • Early morning appointments will be an additional $25 on top of your remaining balance.

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Running Late?

  • I allow a grace period of 10 minutes.

  • After 10 minutes a $30 late fee will be added on towards your appointment balance, if I am able to service you, If I cannot service you after the 10minutes grace period your appointment will be canceled. NO EXCEPTIONS!

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Remaining Payment

  • Cash or Card will be the only two payment options. NO EXCEPTIONS

  • If you are paying with a debit or credit card a 3% fee will be added due to merchant fees.

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Confirming Your Appointment

  • A confirmation text will be sent the day before your appointment.

 

Cancellations
• If you cancel your appointment, you forfeit your retainer and will have to book a new appointment for servicing.

 

No Show Appointments

-Failure to respond to Pink Mansion Beauty in regards to your appointment about location and other important booking details will result in your appointment being canceled & you will have to pay another retainer to book your next appointment. No Refund will be given no exceptions!



• If the date you’re inquiring about is grayed and there are no available times showing that means the date and/or time is booked/not available.

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PLEASE DO NOT BOOK IF YOU HAVE A COLD, COUGH, FEVER, OPEN WOUNDS, FLU, OR ANY SYMPTOMS OF SUCH.

PLEASE DO NOT BRING EXTRA PEOPLE TO YOUR APPOINTMENT! PINK MANSION BEAUTY HAS THE RIGHT TO REFUSE SERVICES AT ANY TIME DUE TO MEDICAL CONCERNS OR DISRUPTIVE BEHAVIOR.

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